diamond exchange

diamond exchange App support

Contact
+91 4475787942

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you'll be logged in without needing a password or email. This streamlined process allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive an OTP after clicking send, try seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve the login issue and update your account information.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to ensure a clean start. Download the latest version of the app to take advantage of its updated features. Once installed, you can easily log in and enjoy playing the newly updated app.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This means you'll be able to access your hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have uploaded all your Know Your Customer (KYC) details in the app, including your Aadhar card, UPI, and bank account information. This will allow for a seamless and secure experience. Saving this information will also facilitate future transactions and interactions within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take only 30 minutes to 3 hours to complete a process. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise swift processing time within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after you've earned money by playing games with the bonus amount. Once you've made a profit, you can withdraw those winnings.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and view your transaction history. If it's taking longer than 24 hours for the money to be added to your wallet account, you can seek assistance from their care centre.

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